Shipping policy
Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times
We offer the following shipping options to the United States:
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7-15 business days |
| Expedited Shipping | 5-10 business days |
Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 2-3 business days for tracking information to update.
Delays
We are not responsible for delays caused by customs, weather conditions, or carrier issues beyond our control.
Lost or Stolen Packages
If your package is lost or stolen, please contact us at ogz.atakn@gmail.com and we will do our best to assist you.
⚖️ LEGAL NOTICE
Business Information
Company Name: NUR1995 İNŞAAT MÜHENDİSLİK TAAHHÜT GIDA VE SAN. Ltd. Şti.
Trading Name: Signatufy
Address: 17/B Kadirhas Street, Çınar Neighborhood, Maltepe, Istanbul, Turkey
Email: ogz.atakn@gmail.com
Phone: +90 545 929 25 65
Governing Law
These terms are governed by the laws of the Republic of Turkey. For international transactions, we comply with applicable consumer protection regulations including the U.S. Federal Trade Commission (FTC) guidelines and EU consumer protection laws where applicable.
FTC Compliance (USA)
In accordance with the Federal Trade Commission regulations, we are committed to honest and transparent advertising. All product descriptions, pricing, and promotions on our website are accurate and not misleading.
Consumer Rights
- U.S. customers are protected under applicable federal and state consumer protection laws
- EU customers retain their 14-day cooling-off period rights under EU Directive 2011/83/EU
- All customers have the right to a full refund for items not delivered within 30 days of the stated delivery date
Dispute Resolution
In the event of a dispute, we encourage customers to contact us directly at ogz.atakn@gmail.com. If unresolved, disputes may be submitted to the relevant consumer protection authority in the customer's country.
Intellectual Property
All content on this website including text, images, and logos is the property of [Şirket Adı] and may not be reproduced without written permission.